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Terms and Conditions
Last updated: July 28, 2025
Thank you for visiting Asthreon. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
1. General Information
Asthreon is an online store based in the United States specializing in the sale of print-on-demand t-shirts. All products are manufactured and shipped by third-party providers (such as Printful) after an order is placed.
2. Order Processing
- Orders are processed within an estimated timeframe of 2 to 7 business days.
- Once an order is confirmed, it enters production and cannot be canceled or modified.
- All products are custom-made specifically for each customer; we do not maintain physical inventory.
3. Shipping
- Estimated delivery times vary based on the customer’s location, generally between 3 to 8 business days within the United States after the product has shipped.
- Shipping costs are calculated at checkout.
- Asthreon is not responsible for delays caused by carriers, customs, weather conditions, or unforeseen circumstances.
4. Damaged or Defective Products
If you receive a product that is defective or damaged during shipping, please contact us within 7 days of delivery, providing:
- Order number
- Detailed description of the issue
- Clear photographs of the damage or defect
To report any damaged or defective products, you must contact us exclusively via the email address provided in Section 11. Contact of these Terms and Conditions.
Once the defect is verified, we will send a replacement at no additional cost. A return of the original product will not be required.
5. Lost or Undelivered Packages
If your package is lost in transit, please contact us within 15 days of the estimated delivery date.
If the package is marked as “delivered” but you have not received it, we recommend:
- Checking with neighbors or household members
- Consulting your local post office
Asthreon is not responsible for packages marked as delivered by the carrier but not received by the customer. However, we will make every effort to assist in resolving such incidents.
6. Return and Exchange Policy
We do not accept returns or exchanges.
All our products are made to order for each customer; therefore, we do not accept returns due to:
- Size or color changes
- Personal preference
- Customer ordering errors
Please carefully review our sizing guide before completing your purchase.
7. Cancellations
Once an order has entered production, it cannot be canceled or modified. In exceptional cases where production has not yet begun, you may contact us immediately to request cancellation; however, we cannot guarantee that cancellations will be possible.
8. Intellectual Property Rights
All content on this website, including texts, images, logos, designs, and graphics, is the property of Asthreon or used under license. Unauthorized reproduction, distribution, or use of content without our prior written consent is strictly prohibited.
9. Changes to Terms
Asthreon reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of the site constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Your State], United States. Any disputes shall be resolved in courts located within this jurisdiction.
11. Contact
For any inquiries related to these Terms and Conditions, as well as to report damaged or defective products, please contact us at: