Refund and Return Policy

Given that all our products are custom-printed specifically for your order (Print-on-Demand), we do not support returns or exchanges for reasons such as:

  • Buyer’s Remorse
  • Ordering the incorrect size (Please use our size guides)
  • Minor variations in color between the screen display and the physical product

The sale is final for all custom-made goods.

Exceptions: Defective or Damaged Products

ASTHREON and our fulfillment partner (Printful) uphold a commitment to quality. If you receive an item that is defective, damaged in transit, or incorrect (e.g., wrong design or size sent due to a fulfillment error), we will gladly provide a free replacement or a full refund.

Procedure for Claims:

  1. You must submit a claim within 14 days of receiving the product.
  2. The claim must include:
    • Your order number.
    • A clear, high-resolution photo showing the defect or error.
  3. Please email us at helpcenterasthreon@gmail.com

We will cover all costs associated with replacing a confirmed defective item.

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